We lost our broadband connection on Saturday night, and have just managed to get them to open up a trouble ticket, so I don't know when we will be connected again. I am writing this post from a friend's house.
ext_15581: Very Large Array (Default)

From: [identity profile] ashcomp.livejournal.com


Mmmm, let me guess: customer service is accessible mainly by a web form?

From: [identity profile] threeringedmoon.livejournal.com


The web form doesn't work anymore. We think they've gone out of business, and another company is coming to install on Monday.
ext_15581: Very Large Array (Default)

From: [identity profile] ashcomp.livejournal.com


That was really humorous commentary on the notion of only having a web page to report a service outage. . .today's version of Catch-22.
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